A therapy licence is granted by one state and permits treating clients who are physically located in that state, which is why proximity on a map and eligibility for care are two different questions — and in Memphis they come apart more often than almost anywhere else in the country.

Search for “therapist near me” from a phone in Memphis and you will get results ranked by how close they are to you. That ranking is genuinely useful for a dentist. It is close to meaningless for therapy, because the Memphis metro spills across three state lines and most therapy here is now delivered over video. A practice fifteen minutes away in Southaven may be unable to work with you. A practice four hours away in Knoxville may be able to start next week.

So the honest version of the question is not “who is nearby”. It is “who is licensed where I will be sitting, who works with what I am carrying, and can I afford the arrangement without resenting it in six weeks”. This guide is written to help you answer those three, whoever you end up choosing.

Start with where you will physically be

Not where you live on paper. Not where your employer is. Where your body will be during the appointment. That is the fact a licence attaches to, and it is the filter that removes the most options fastest, so it belongs first.

This matters unusually much in the Memphis area. A large share of people who say they live “in Memphis” sleep in DeSoto County, Mississippi, or across the bridge in Arkansas, and commute in. If your sessions will happen from your kitchen table in Olive Branch, the relevant state is Mississippi. If they will happen from a parked car or a private office in Memphis on a workday, the relevant state is Tennessee. If it will be some of each, say so on the first call rather than discovering it later.

Hicks Consulting is one specific answer to this question and not a general one. Therapy here is virtual and limited to clients located in Tennessee. There is no physical Memphis therapy office; the practice does not represent itself as one. Coaching is non-clinical and is not limited the same way, and in-person organizational training is arranged for Memphis-area workplaces. If you need clinical therapy and you will be sitting in Mississippi or Arkansas, the right move is to look for someone licensed there — that answer points away from this practice, and it is still the right answer.

Then name what you are actually bringing in

People arrive with more precision than they give themselves credit for, and then flatten it into “stress” on the intake form. It is worth resisting that. “I have not felt rested in two years and I cannot say no to anything” is a more useful sentence than “burnout”. So is “something ended and I have not been the same since”.

You do not need a diagnosis to start, and no page can give you one. What you need is enough of a description that a therapist can say honestly whether it is inside what they work with. Hicks Consulting works with high-functioning stress, anxiety and overwhelm, burnout and boundaries, identity, self-worth, life transitions and generational patterns, and primarily serves Black women and professionals carrying those loads while remaining open to clients of all ethnicities.

The second half of that question is whether you need therapy at all. Clinical therapy, non-clinical coaching, group support and workplace training solve genuinely different problems, and choosing wrong costs months rather than weeks. If you are unsure, the intake quiz exists for exactly that fork.

Settle the money before the first appointment, not after

This is the part people skip and then quietly resent. Ask in the first conversation, in plain terms, and write the answers down.

Hicks Consulting fees and payment policies, as published in the FAQ
ItemDetail
Initial intake / evaluation$200
60-minute session$165
30-minute session$85
InsurancePrivate-pay practice; insurance is not billed directly
Out-of-network reimbursementA superbill can be provided for you to submit
HSA, FSA and credit cardsAccepted
Cancellation24 hours’ notice required; late cancellations and missed sessions incur a $75 fee
Session length and frequencyTypically 53–60 minutes; most clients begin weekly

Those are this practice’s figures. The point of listing them is not that they are the right numbers for you — it is that you should be able to get an equally specific table out of any practice you are considering, before you book. A practice that will not tell you the cancellation fee on the phone is telling you something.

One nuance worth understanding: a private-pay practice with a superbill and an in-network practice are not simply cheaper and dearer versions of each other. In-network means a negotiated rate and a claim filed for you. Private pay with a superbill means you pay in full and may be reimbursed later, at a rate your plan sets, if you have out-of-network benefits at all. Call the number on the back of your insurance card and ask two questions: do I have out-of-network outpatient mental health benefits, and what is my out-of-network deductible. Ten minutes there will save you a surprise.

What to ask on the first call

A consultation call is for testing fit. It is not the first session, and you are not expected to open everything up on it.

  1. Are you licensed in the state where I will physically be during our sessions?
  2. Do you regularly work with what I am bringing in, and what do you do when something falls outside your scope?
  3. What does a session cost, how long is it, and how often would you expect us to meet at the start?
  4. Do you bill insurance or are you private pay? Is a superbill available?
  5. What is your cancellation policy and the fee attached to it?
  6. Do you provide crisis or emergency support, and what should I do if I am in crisis between sessions?
  7. What does the first month usually look like with you?

Question six matters more than its position suggests. Many practices, including this one, do not provide crisis services. That is a normal boundary, not a failing — but you want to know it on a calm Tuesday rather than at midnight.

What a first session is usually like

The first appointment is mostly history and orientation. Expect to be asked what brought you now rather than a year ago, what has already been tried, what your days look like, who is around you, and what you want to be different. Expect paperwork and consent forms beforehand. Expect not to solve anything.

Virtual sessions add one practical task: finding somewhere you can speak freely. A closed door, headphones, and a device that will not slide off a knee is most of it. Sessions here run in a secure, HIPAA-compliant platform, and are typically 53 to 60 minutes with most clients starting weekly to build momentum before adjusting.

You are allowed to leave the first session unsure. Fit is not usually obvious in fifty minutes.

When to look for someone else

Feeling uncomfortable is often the work; feeling unseen is usually a fit problem. A few markers that it is worth changing rather than persisting: you find yourself managing the therapist’s reactions, you keep having to re-explain context that should have stuck, what you are working on has drifted from what you came in for and nobody has named it, or the practical arrangement — cost, timing, format — has quietly become a source of stress of its own.

Changing therapists is allowed and is not a failure of the work. Say so directly; a good clinician would rather help you move than hold a poor fit in place.

What this page recommends

Answer the location question first, because in a three-state metro it eliminates more options than anything else. Then name the concern and decide between therapy and coaching. Only then start looking at people, and book two consultation calls rather than one — comparing two conversations tells you far more about fit than either one does alone. If you will be physically in Tennessee, virtual therapy with Hicks Consulting is worth a consult; if you will be in Mississippi or Arkansas, use these same questions to find someone licensed where you are.

If you are in immediate danger or crisis, this page is not the right resource. Hicks Consulting does not provide crisis or emergency services. Call or text 988 for the Suicide and Crisis Lifeline, call 911, or go to your nearest emergency room. See the emergency and crisis notice.

Book a consult with Hicks Consulting · Take the intake quiz · Request a consult

Frequently asked questions

Does my therapist have to be in Memphis?

For virtual care, no. What matters is that they are licensed in the state where you are physically located during sessions. Someone in Nashville can often see you when someone in Southaven cannot.

Can Hicks Consulting see me if I live outside Tennessee?

Therapy is virtual and limited to clients located in Tennessee. Coaching is non-clinical and is not limited the same way, and organizational training is arranged by location.

Is there an in-person Memphis office?

No. Therapy and coaching are offered exclusively virtually. Organizational trainings are the exception and are delivered in person for Memphis-area organizations.

What does therapy cost here, and is insurance accepted?

Hicks Consulting is a private-pay practice. An initial intake is $200, a 60-minute session is $165 and a 30-minute session is $85. A superbill can be provided for possible out-of-network reimbursement, and HSA, FSA and credit card payments are accepted.

What if I need help right now?

Hicks Consulting does not provide crisis or emergency services. Call or text 988 for the Suicide and Crisis Lifeline, call 911, or go to your nearest emergency room.

Where these figures come from

Every fee, policy and service detail on this page is taken from the Hicks Consulting frequently asked questions, which is the published source of record for rates and policies. If a figure here ever disagrees with that page, the FAQ is correct. General mental health information is drawn from the sources below.

Informational note: This resource is educational and does not replace therapy, diagnosis, crisis care, or individualized medical advice. Coaching is not therapy. Therapy services are virtual and limited to Tennessee.